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October 26, 2020

This Issue

NEW: Ask Us Anything! A Q&A Webinar

Automatic Credit Card Updates Now Available on Togetherpay

 

NEW: Ask Us Anything! A Q&A Webinar

This time, you'll set the agenda for the webinar! Join us on Tuesday, November 10, when members of our support team will answer any question you have about Doubleknot. Even if you don't have a specific question that you want to ask, you'll definitely learn something new at this webinar. Topics might include:

  • Creating different kinds of donation requests 
  • Best practices for planning next year’s summer programs now
  • Using Sales Station for mobile sales, events and donations
  • Using the new design tools for graphical newsletters and emails
  • Reporting features
  • Event and facility setup
  • Setting up and applying discounts and promotions
  • Price groups and price schedules
  • Anything else you'd like to know about!

IMPORTANT: If you already have a question you want us to cover, please let us know in advance!

Ask Us Anything! A Q&A Webinar

Tuesday, November 10, 2020

Time: 2 PM Eastern / 11 AM Pacific

Register today
 

REMINDER: Vantiv and Authorize.net Will Not Be Supported After November 30. 2020

On November 30, 2020, Doubleknot will end support for the Vantiv and Authorize.net payment processing platforms. To provide better service, we support Togetherpay, powered by Stripe, which offers a range of benefits that include:

  • Better protection of credit card data, especially for recurring donations and automatic membership renewals

  • Built-in credit card updater services so stored expiration dates and account numbers are always up to date

  • Industry-leading AI-based fraud protection

  • Automatic reconciliation of deposits

Our customer support team has been reaching out directly to organizations who will be impacted by this change. For more information or to arrange a switch, contact Kevin Kurk, Solutions Manager, at 716.691.2800 x315 or KKurk@doubleknot.com.

Doubleknot LLC
1300 Sixth Ave, Suite 100 | Columbus, GA | 31901
Phone (888) 839-8150 | Fax (408) 741-1000 | support@doubleknot.com
© 2016-2022 Doubleknot LLC. All rights reserved.

 

Doubleknot, LLC
20665 Fourth Street, Suite 103 | Saratoga, CA | 95070
Phone (408) 971-9120 | Fax (408) 741-1000 | Doubleknot@doubleknot.com
© 2016 Doubleknot, LLC All rights reserved.