February 4, 2019

Webinar: Discounts and Promotions

Payment Options When Customers Purchase Two or More Events

Discounts help attract new constituents, reward current supporters and members and increase overall purchases. With Doubleknot’s Discounts module—the most comprehensive discount management solution in the industry—you can offer almost any kind of discount on everything you manage in Doubleknot including events, reservations, tickets, memberships and merchandise.

In this webinar, we’ll discuss how to create, apply and track discounts throughout Doubleknot and answer your questions.

Webinar: Discounts and Promotions

Date: February 14, 2019

Time: 2 PM Eastern / 11 AM Pacific

Doubleknot supports four different payment options for events:

• None (advance payment is not accepted)
• Pay Online Only
• Pay By Mail Only
• Pay Online or By Mail

There may be circumstances in which a customer registers for events that support different payment options during the same transaction. For example, a customer could register for one event that’s Pay Online Only and another that’s Pay By Mail Only in the same purchase. When events with different payment type options are in the Shopping Cart together, the payment options for the total purchase follow these rules: 

• If one event is set to payment type None, then no payment option is presented to the customer.
• If one event is set to Pay Online Only (and the other event isn’t set to None), the customer must pay the total amount due online, even if the other event is Pay By Mail Only or Pay Online or By Mail.
• If one event is Pay By Mail Only and the other is Pay Online or By Mail, the customer can either pay the total amount due online or pay the total amount due by mail.

The following table describes the checkout options for all possible combinations of event payment type.